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Consumer Information

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Consumer Information Disclosures

 

1. Availability of information under FERPA (page 7)

2. Financial Aid Contact Information

3. Student Financial Aid Information

4. Services for Students with Disabilities (page 26 and 456)

5. Price of Attendance

6. Refund Policy/Return of Aid for Withdrawing Students

7. Degree Programs

8. Transfer of Credit

9. Copyright Infringement Policies (page 41)

10. Written Arrangement Disclosures

TWU has partner institutions for a shared degree program in Engineering Science. For further information and a list of partner institutions, visit the engineering science program page

11. Accreditation

12. Financial Aid Penalties for Drug Violations

13. Vaccinations Policy (page 20)

14. College Navigator Website

IPEDS - http://nces.ed.gov/ipeds/ 

Most recent data submissions posted on the IR web page at 

15. Student Body Diversity

 Student  body diversity – available in the Fact Book and Common Data Set 

16. Net Price Calculator

17. Textbook Information

18. Disbursement for Books and Supplies (PELL) (page 15)

19. Teacher Preparation Program Accountability Annual Report

20. Voter Registration Forms - The 1998 Higher Education Act requires all pos-secondary institutions to distribute information to students concerning voter registration. Tennessee residents who wish to register to vote may do so at www.tennessee.gov 

21. Drug and Alcohol Abuse Prevention Program (page 9)

22. Completion/Graduation and Transfer-Out Rates for Athletes

Completion/Graduation and Transfer-Out Rates for Athletes – not required but IPEDS data has the most recent submission for entire population 

23. Intercollegiate Athletic Program Participation Rates and Financial Support (EADA)

EADA report will be posted annually and can be accessed at http://ope.ed.gov/athletics/GetOneInstitutionData.aspx for past years.

24. Completion/Graduation and Transfer-Out Rates

Completion/Graduation and Transfer-Out Rates for Athletes – not required but IPEDS data has the most recent submission for entire population at 

25. Placement in Employment

Tennessee Wesleyan University does not have any programs that require tracking of employment.

26. Job Placement Rates

Tennessee Wesleyan University does not have any programs that require tracking of employment.

27. Types of Graduate and Professional Education in Which the School’s Graduates Enroll

Tennessee Wesleyan University does not have any programs that require tracking of graduate/professional education.

28. Retention Rates

29. Security Report

30. Information for Crime Victims (page 4)

31. Security Report- Missing Person Notification Policy (page 6)

32. Privacy of Student Records-FERPA (page 12)

33. Fire Safety Report (page 12)

34. Fire Log (page 28)

35. Gainful Employment

TWU does not have any certificates that require gainful employment at this time.

36. Principles of Excellence for Educational Institutions Serving Service Members/Veterans

37. State Grant Assistance Eligibility

38. Student Loan Information

39. National Student Loan Data System (NSLDS)

http://www.nslds.ed.gov/nslds_SA/ 

40. Entrance Counseling

41. Exit Counseling

42. Private Education Loan Disclosures

As of February 14, 2010 , both private lenders and institutions offering private loans to students must comply with a new set of regulations per the Federal Reserve Board.

 

Under the new laws, a lender offering private loans for postsecondary educational expenses must first provide a disclosure about loan terms and features at the time of application and must disclose information about federal student loan programs that may offer less costly alternatives. If the initial application reaches an approval status, a second loan disclosure statement must be provided to the student at that time. If a student accepts the loan terms provided in the second disclosure statement, a third final disclosure must be provided when the loan is consummated.

 

Each private lender may have a slightly different application process, so it is best to contact your private loan lender directly if you have any questions.

 

Last, a lender must provide the student with a three-day rescission or “right-to-cancel” period after the final loan disclosure form is sent to the student. The three-day rescission period means that once the school has certified your loan and it is ready to be disbursed, there is a mandatory three-business-day waiting period before the lender may disburse loan funds to the school. If a lender only offers a mailed Final Disclosure (not online), then they must wait six days to disburse the loan to the school (three days for mail time and an additional three-day rescission or “right-to-cancel” period).

 

If you have any questions related to the regulations, please visit the Student Financial Services Office.

43. Code of Conduct for Education Loans

44. Preferred Lender Lists and Arrangements

Tennessee Wesleyan University does not use a preferred lender list. For a list of lenders that other students have used successfully, please see Student Financial Services.

45. Private Education Loans

46. Annual Report on Preferred Lender Arrangements

Tennessee Wesleyan University does not use a preferred lender list. For a list of lenders that other students have used successfully, please see Student Financial Services.

47. Student Achievement

48. FSA Student Loan Ombudsman Office

Schools are required to provide, through various consumer information requirements, the FSA Ombudsman Office contact information and availability to student loan borrowers.    Effective February 28, 2016, please use the following information to contact the FSA Student Loan Ombudsman Group.

Via on-line assistance: http//studentaid.gov/repay-loans/disputes/prepare
Via telephone: (877) 557-2575
Via fax: (606) 396-4821
Via mail: FSA Ombudsman Group
                P.O. Box 1843
                Monticello, KY 42633

49. Complaint Procedures

University Complaint Processes 

Can be found within the University Student Handbook.

 

Complaint Resolution Policies and Procedures for Non-Tennessee Resident Students in State Authorization Reciprocity Agreement States, commonly known as SARA.

Student complaints relating to consumer protection laws that involve distance learning education offered under the terms and conditions of the State Authorization Reciprocity Agreement (SARA), must first be filed with the institution to seek resolution.

Complainants not satisfied with the outcome of the Institution’s internal process may appeal, within two years of the incident about which the complaint is made, to the Tennessee Higher Education Commission (https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html).

For purposes of this process, a complaint shall be defined as a formal assertion in writing that the terms of SARA or the laws, standards or regulations incorporated by the SARA Policies and Standards (http://www.nc-sara.org/content/sara-manual) have been violated by the institution operating under the terms of SARA.

For a list of SARA member States, please visit the NC-SARA website (http://nc-sara.org/sara-states-institutions). Students residing in non-SARA states should consult their respective State of residence for further instruction for filing a complaint.