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STAFF OPENINGS

Tennessee Wesleyan University seeks to recruit and retain a diverse workforce that celebrates the all-encompassing diversity of its student body. TWU is committed to sustaining a welcoming and inclusive environment for the campus community that includes a workforce with a wide range of perspectives and experiences. TWU faculty and staff have a passion and desire to prepare students from a broad spectrum of disciplines, cultures and academic backgrounds towards personal and professional success. TWU encourages applications from candidates without regard to ethnicity, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.

 

Responsibilities: Positively promote the University to prospective students seeking a degree in one of the allied health programs. The position requires extensive travel, which may include some night and/or weekend events, to various community colleges throughout the region.

Duties include but are not limited to the following:

  • Generate names of prospective students through college visits, fairs, and other methods
  • Promote Tennessee Wesleyan in a manner that encourages prospective students to apply and visit the nursing, MOT and dental hygiene instructional sites.
  • Conduct campus tours for individuals and groups, create special events and programming related to recruitment.
  • Plan and coordinate recruitment travel plan in conjunction with the Interim AVP for Enrollment, Marketing & Communications
  • Work with prospective students and their family from the inquiry stage through matriculation
  • Maintain working knowledge of University majors, programs and organizations
  • Develop a rapport with other constituents including contacts at feeder schools, health facilities, TWU staff, faculty, students, alumni, and community members.
  • Review applications, initiate personal contact with prospects through telephone calls,electronic mail, text, letter/postcard follow-up, etc.
  • Maintain accurate and up to date files for prospective students including pre-advising and complete file workup
  • Extensive data entry using University database system – JRM and centralized applications systems
  • Additional responsibilities as assigned by the Interim AVP for Enrollment, Marketing & Communication.
  • Assist in developing communication plans, marketing materials, and other recruitment items.
  • Develop a comprehensive recruitment strategy for Fort Sanders Nursing School, the Master of Occupational Therapy program and Dental Hygiene program - in conjunction with Interim AVP for Enrollment, Marketing and Communications
  • Develop, design, and implement effective practices related to allied health admissions including (but not limited to) file review, interview scheduling, admission office practices, etc.
  • Create and oversee a Nursing Ambassador program in partnership with the Student Nurses Association

    Qualifications: Bachelor' s degree required and experience in higher education preferred. Candidate must have strong written, verbal and interpersonal communication skills, as well as the ability to speak to large groups. The candidate should also have strong computer and organizational skills and the ability to manage multiple projects with a high level of accuracy in a fast-paced environment with frequent interruptions. Candidates must handle information in a confidential and professional manner. The individual must be able to work independently, as part of a team and be goal oriented.

    Interested individuals should send the following application material: cover letter, resume, and list of references to kfulbright@tnwesleyan.edu. Review of candidates will begin immediately unti the position is filled.

General Duties: The Director of Alumni and Donor Relations is responsible for the planning and implementation of programs and projects that strategically engage alumni and community partners. The Director will secure financial resources for Athletics and the TWU Annual Fund while working collaboratively with advancement and athletic colleagues and the Alumni Board of Directors to increase support from alumni, Hall of Fame members, Athletic Advisory Council, parents of students, corporate partners and others.

Enumerated Duties:

  • Plan, implement and promote annual Homecoming and other alumni engagement events throughout the year
  • Oversee and balance the budget for Alumni Relations
  • Supervise work/study employees and provide guidance to alumni volunteers
  • Organize quarterly meetings with the Alumni Board of Directors
  • Continuous cultivation of alumni relationships
  • Maintain accurate alumni database records
  • Organize reunions and the senior brunch
  • Work in conjunction with the communication department to compile information for online newsletter “Bulldog Blast” and “Arches” magazine
  • Organize alumni breakfast for ministers at the Annual Holston Conference
  • Work with the Hackberry & Oak Society student organization to implement programs
  • Develop overall short and long range plans for alumni and corporate giving, work with advancement team members by setting goals and objectives
  • In collaboration with other advancement staff, recruit, oversee and motivate all volunteers and their activities as they relate to alumni engagement, giving, and maintain timely communication with those volunteers
  • Work in collaboration with the Advancement Coordinator to manage annual stewardship correspondence with constituents and oversee acknowledgement of annual fund gifts as part of the advancement gift receipting and acknowledgement policy
  • Works with the VP for Advancement to analyze results and strategize next steps through report data on a monthly basis throughout the year.


Minimum Qualifications:

  • Baccalaureate Degree - Tennessee Wesleyan University graduate preferred
  • Excellent communication and interpersonal skills, together with the ability to work collaboratively and courteously with colleagues, alumni and the public
  • Ability to organize and complete multiple tasks simultaneously with close attention to detail
  • High professional and ethical standards for handling confidential information
  • Ability to work evenings and weekends as needed

Technical Qualifications:

  • Ability to learn basics of Jenzabar database program
  • Microsoft Office
  • Proficiency with email and social media

Interested individuals should send the following application material: cover letter, resume, and list of references to kfulbright@tnwesleyan.edu. Review of candidates will begin immediately unti the position is filled.

Overview:  This position is responsible for providing support to the university’s alumni and advancement department.

Required Skills: This position requires a high level of professionalism, integrity, confidentiality, attention to detail and accuracy. Experience in a fundraising office is helpful. The ability to steward good relationships with donors and other internal and external constituents, often while solving problems, is critical. Excellent writing skills and an aptitude in accounting/financials are also required. Positive attitude and professional manner are necessary. Associates Degree or higher required.

Additional Required Computer Skill Set:

Strong knowledge of Microsoft office, particularly Word and Excel
A knowledge of or a demonstrated ability to learn Jenzabar, the university’s database system

Responsibilities:
Ensure that biographical, financial and other information relating to prospect research and donor stewardship is filed appropriately (electronic and hard copy)
Develop written or video features on alumni, donors and friends of the University for use in Arches Magazine or electronic media
Conduct prospect research on individuals, foundations and corporations in relation to visits or proposals as required.
Manage portfolio of donors.
Maintain content for Advancement website and assist in Social Media posts
Event planning and implementation (i.e. Scholarship Appreciation Luncheon, donor receptions, dedication ceremonies) 
Develop and assist with the creation of reports, minutes, correspondence and documents.
Handle telephone calls, correspondence and substantial mailings
Assist the Vice President for Advancement with monthly and annual report generation and statistics that monitor data integrity
Manage filing and record keeping
Generation of donor proposals
Assume other responsibilities as needed, supporting the advancement and alumni relations team

Interested applicants should send a cover letter, resume, and list of 3 professional references to: kfulbright@tnwesleyan.edu.  Review of applications will begin immediately until the position is filled.

Tennessee Wesleyan University is seeking an administrative assistant within the Student Life Office who is responsible for coordinating daily office tasks and independent projects. The individual will need to have strong written and verbal skills, have the ability to work with various individuals, and must be a team player.  The position requires the individual to possess strong computer and organizational skills and may require occasional nights and weekends.  Candidates must have a high school diploma, Bachelors preferred and previous experience as an administrative assistant. 

Interested applicants should send a resume with references to:  Kyle Fulbright, Director of Human Resources, at kfulbright@tnwesleyan.edu.  Review of applications will begin immediately until the position is filled.

 

Summary: The Director of Student Involvement is responsible for coordinating and promoting campus events and activities, including community engagement and the service-learning program, and the co-curricular convocation program. Tennessee Wesleyan seeks an innovative, creative, experienced professional who demonstrates outstanding interpersonal skills and the ability to work collaboratively with students, parents, and other campus departments. This live-in position, which requires some night and weekend duties, has a competitive salary and housing package.

Reports to: Vice President for Student Life

Responsibilities include, but are not limited to the following:

1. Develop, coordinate, and assess the comprehensive student activities and the co-curricular convocation programs of educational, recreational, social, and cultural events providing opportunities for students’ social engagement and personal growth;
2. Manage effective communication and promotion strategies for Student Life programs and services utilizing print, electronic, and social media resources to ensure that events and activities are well publicized and are reaching the diverse constituencies of the campus community;

3. Cultivate and maintain campus and community partnership to positively promote the institution and the Division of Student Life;
4. Coordinate, promote, and manage service opportunities in collaboration with local non-profit community partners and coordinates the AmeriCorp VISTA program;
5. Plan and implement annual service projects;
6. Develop annual goals, objectives, assessment, and updates that support the department mission and contribute to the greater mission of the institution;
7. Maintain student convocation and service records, providing regular reports to various stakeholders;
8. Negotiate, review, and finalize contracts with agents to plan and host campus events;
9. Advise the Student Activities Board;
10. Supervise student workers/work scholarship students at the Colloms Campus Center information desk and the set-up team for events held within the Colloms Campus Center;
11. Other duties as assigned within the division.

Primary qualifications: Masters preferred, Bachelors required, in College Student Personnel, Counseling, or related field, and experience in student affairs administration. Experience with planning student events and managing budgets is required. Successful candidate will have excellent computer and communication skills, enjoy working with various groups of people, possess the ability to manage multiple projects at one time, be able to maintain confidentiality, and be a team player.

Review of application materials will begin immediately with an anticipated start date of August 15, 2021. Please forward a cover letter, resume, and the names of 3 professional references via email to kfulbright@tnwesleyan.edu


Upward Bound is a federally funded, college preparatory grant program that assists first-generation high school students in their pursuit of higher education.  Upward Bound at Tennessee Wesleyan University serves 9th-12th grade students in Loudon, McMinn, Meigs, Monroe, and Polk counties.

JOB RESPONSIBILITIES
Weekly travel to target high schools

Manage caseload of participants at one or more of target schools and provide for them academic advising, college/career exploration opportunities, and social and emotional support.

Assess and document the academic and motivational needs of participants.

Monitor and document the academic progress of participants.

Plan, organize, and help conduct monthly Saturday sessions and field trips.

Assist with planning and coordinating of residential academic summer session and summer session field trips.

Recruit new students for Upward Bound at target high schools and 8th grade students at middle schools.

Assist seniors in preparation for postsecondary education, including applying for scholarships, completion of the FAFSA, ACT testing preparation, financial aid availability, career development, and college admissions information.

MINIMUM QUALIFICATIONS

Bachelor’s degree in Education, Counseling, or a related field

Excellent communication skills and writing ability

Ability to operate most Microsoft Office programs efficiently

Ability to develop and maintain good rapport with target high school and feeder middle school administration, faculty, and school counselors

Ability to work flexible hours including occasional nights, weekends and travel for trainings

Prior experience with first-generation youth from low socioeconomic backgrounds

Demonstrated knowledge of and interest in diverse cultures and populations

Demonstrated ability to work as part of a team and work independently

PREFERRED QUALIFICATIONS

Experience working in federal TRIO programs

Experience in counseling/advising high school students


Interested applicants should send a cover letter, resume, and list of 3 professional references to kfulbright@tnwesleyan.edu

 

SUMMARY: The Technical Support Specialist provides first-level technical support to campus users for a variety of technologies including computer hardware and software, multimedia devices, multi-function printers, network peripherals, and telephony devices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Answer, evaluate, and prioritize incoming service requests.

    • Diagnose basic and advanced hardware, software, and peripheral problems; identify proper solutions, and perform repair or replacement.

    • Install, configure, and provide basic support for all client software, hardware, and peripherals maintained in the enterprise.

    • Work independently to resolve basic network problems on client computers and networked peripherals.

    • Assist upper-tier support personnel in the identification, diagnosis, and resolution of advanced technical issues.

    • Supervise, coordinate, and monitor a small team of work study and student technical assistants.

    • Maintain consistent, clear communication with clients on the status of open issues and requests and provide timely resolution of work requests.

    • Maintain inventory of endpoint devices, lifecycle and warranty information, applications, and software licensing.

    • Possess knowledge of, and commitment to best practices in help desk/service management, and work closely with coworkers to ensure proper client enterprise management procedures are implemented and maintained.

    • Effectively manage multiple competing priorities, work effectively and collaboratively with a minimum of direction, and should be able to work well under pressure and in high-stress situations.

    • Possess excellent customer relationship skills are essential, along with strong organizational and analytical skills, and the ability to establish effective, ongoing relationships with clients, staff and management.

    • Other duties as assigned.

      Minimum Requirements:
    • Proficiency in client PC management in a Windows enterprise environment is essential, along with excellent written and verbal communication skills and the ability to work effectively with all levels of the organization

    • College degree or equivalent experience required – Liberal Arts education a plus. Candidates possessing Net+, A+, and/or Microsoft Certification will receive higher consideration.

    • It is the expectation that all Tennessee Wesleyan University IT staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning and a commitment to diversity and inclusion.

      Interested applicants should send a cover letter, resume, and list of 3 professional references to kfulbright@tnwesleyan.edu

Reporting to the Interim Assistant Vice President for Admissions, Marketing & Communications, the Admissions Counselor represents Tennessee Wesleyan University to prospective students and organizations. The counselor will build relationships with prospective students and continue to nurture those relationships as they move throughout the recruitment process. This individual will mostly be responsible for assisting counselors as they travel, providing an office backup so the traveling counselors can focus while they are on the road.

Excellent customer service skills and professionalism are required as this individual will communicate with students in a variety of methods, including school visits, event days, phone calls, emails, text messages, and other communication methods. This individual must be able to work independently as well as collaboratively. Some evenings and weekends are required, along with travel as necessary.

This is an entry level position. The primary responsibility of the Admissions Counselor is to learn and master the fundamental skills required within the Admissions Department. The counselor is required to complete all necessary training as well as demonstrate a clear understanding of their role within the department and University.

ESSENTIAL DUTIES/RESPONSIBILITIES

  • Utilize data to create and implement recruitment strategies for all assigned populations and markets (excluding healthcare programs).
  • Collaborate with program directors to effectively reach target audiences.
  • Set up one on one enrollment appointments via phone outreach with prospective students.
  • Document all activity in the database management system in a timely and accurate manner
  • Use Customer Relationship Management (CRM) tool to prioritize and manage daily workflow
  • Accurately input student records in CRM to maintain data integrity throughout multiple databases
  • Meet admissions department daily, weekly, and quarterly productivity goals, i.e. phone calls, emails, applications, interviews, etc. 
  • Perform preliminary evaluation of unofficial transcripts
  • Ability to work on deadlines with respect to the University’s target recruitment and enrollment goals.
  • Participate in events such as college fairs, visit days, orientations, and homecomings.
  • Assist the Campus Visit and Communication manager in development of needed communication flows, especially email creation.
  • Execute general office responsibilities as needed.
  • Ability to work independently and collaboratively in order to achieve personal and departmental goals.
  • Promote the University in a positive manner.
  • Other duties as assigned.

    Qualifications:
  • A Bachelor's Degree is required.
  • Strong organizational skills.
  • Strong customer service orientation and ability to organize, analyze, prioritize, and problem-solve within a fast-paced office environment with frequent interruptions.
  • Proficient with Microsoft Excel, Word, and Outlook.
  • Well-developed interpersonal skills and ability to communicate effectively and work well with others
  • Flexible, and able to work well under pressure.
  • Must be able to meet deadlines and multi-task.
  • Must have a commitment to liberal arts education and cultural diversity.
  • Must be able to work non-traditional hours, including weekends and evenings.

    Interested applicants should send a cover letter, resume, and list of 3 professional references to kfulbright@tnwesleyan.edu

The Executive Director of Admissions provides strategic leadership for the University admissions office and has broad responsibility and accountability for all Admissions functions. The Executive Director will be responsible for staffing, training, and leading a campus Admissions Team.  The Executive Director will facilitate the recruitment, selection and enrollment of qualified student applicants for admission. 

Essential Functions:
The Executive Director will provide education and training related to University educational programs, expected outcomes, student services, and financial considerations to students, parents, and University constituents.  

· Management responsibility of Admissions directors, assistant directors, staff and student workers.
· Serve on various University committees.
· Overall responsibility for Admissions data reporting to Administration.
· Key member of the strategic enrollment planning process. 
· Counsel parents, applicants, and Admissions counselors regarding the University’s admission policies and procedures.
· Assure prompt and effective contact with prospective and admitted candidates.
· Assure participation by the Admissions Office in off-campus events to move prospective students through the pipeline (including high school/community college visits, college fairs, and yield events).
· Evaluation of student undergraduate/graduate applications for admission based on the University’s recruiting goals and standards.
· Oversight of on-campus admission events (open houses, admitted student events).

Required Knowledge, Skills and Abilities:
·       Experience in the areas of strategic enrollment planning and admissions is expected, as is knowledge of broader higher education trends, knowledge of best practices in enrollment management and a demonstrated commitment to diversity and inclusion.
·       Must possess strong leadership and ability to prioritize and balance responsibilities.  Attention to detail and adaptability to a changing environment is extremely important as well as dependability.
·       Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents.
·       A proven track record in the identification, admission, recruitment and enrollment of prospective students, comprehensive and strategic enrollment planning, and shaping classes to meet the University mission.
·       Familiarity with and appreciation of traditional, nontraditional, transfer, graduate and non-degree seeking student recruitment.
·       Analytical, data-informed, and outcomes-oriented; experienced in data analytics and funnel management. Experience with enrollment management technology platforms.
·       The ability to engage current students, faculty, alumni, and parents in the recruitment and enrollment of all new students.
·       Familiarity with compliance of federal and state financial aid regulations, along with attention to adherence of budget guidelines.
·       Strong interpersonal communication skills required to interact effectively with all University constituents including Board of Trustees, donors, alumni, faculty, staff, students and administrative colleagues in athletics and elsewhere on the campus.  
·       Ability to inspire, motivate and lead an energetic team; recognize the skill sets and talents of the staff and provide professional development opportunities to enhance them.
·       Personal strengths that include approachability, accessibility, energy, motivation, resourcefulness, and good humor.
·       Ability to handle information of sensitive and confidential nature in the utmost professional manner.
·       Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.

Qualifications:
·       Bachelor's degree and at least three - five years of progressive leadership experience in College Admissions, including recruitment and enrollment planning and program development.
·       Preferred qualifications of Master’s degree in a related field and five – seven years’ experience in a college admission setting.
·       Experience in developing and maintaining collaborative professional relationships; effective public speaking, verbal, and written communication skills. Experience in collecting and analyzing data for recruitment metrics; proven ability to work effectively with people of diverse backgrounds.
·       Extensive hours and weekends will be required at times.
·       Pre-Employment screening is required including a criminal background-check.

Qualified applicants are asked to upload a cover letter of interest, resume/curriculum vitae, and/or certifications, if applicable.  In addition to the completed application, candidates must submit a list of three professional references (at least one from a previous employer) that includes names and contact information. Review of application materials will begin ASAP and will continue until the position is filled. 
Interested applicants should send a cover letter, resume, and list of references to kfulbright@tnwesleyan.edu .